2K support says it has been hacked and warms customers to reset their passwords.
2K support says it has been hacked and warms customers to reset their passwords21st Sep 2022 / 2:00 pmhas confirmed that its customer support services were compromised this week and has warned players to change their passwords.
In a post on Twitter the company said that it had “become aware that an unauthorized third party illegally accessed the credentials of one of our vendors to the help desk platform that 2K uses to provide support to our customers.” It then confirmed that the third party had sent malicious links to some players. 2K support recommends that any players who may have clicked on the link reset any passwords they have stored in a web browser.“Please note that 2K personnel will never ask you for your password or other personal information,” it said. “Our support portal will remain offline while we continue to address this matter.
“We will issue a notice when you can resume interacting with the official 2K help desk emails, and we will also follow up with additional information as to how you can best protect yourself against any malicious activity.”