A woman in Maine says she got 500 letters from United Healthcare within five days

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A woman in Maine says she got 500 letters from United Healthcare within five days
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A woman in Maine says she got 500 identical letters from United Healthcare within five days

Stephanie Lay said she found the piles of letters from the insurance company stashed in her mailbox between Thursday and Monday. "A week ago Thursday was the first wave of letters, I got 46 letters," she told CNN."I immediately called United Healthcare insurance and told them I received 46 letters of the same letter."Maine woman gets 500 letters from United HealthcareAnd the letters just kept coming, piling up to more than 500 by Monday.

Read MoreMaine woman gets 500 letters from United HealthcareThe letters were about a $54 or $0 healthcare claim that United Healthcare said is not covered, Lay said. When she asked United Healthcare why she was receiving a mountain of letters, she was told it was a coding issue, she said. In a statement, United Healthcare told CNN it's working to resolve the issue but it cannot provide details due to privacy requirements."We have determined the cause of the problem.

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