Public broadcaster says newly-created independent position will help maintain audience trust and confidence
The role of ABC ombudsman was recommended by an independent review that found the organisation’s complaints unit was ‘efficient’ but could benefit from review.The role of ABC ombudsman was recommended by an independent review that found the organisation’s complaints unit was ‘efficient’ but could benefit from review.The board of the ABC has appointed media executive and formeran independent review
The ABC commissioned the former commonwealth ombudsman John McMillan and the former SBS and Ten news chief Jim Carroll to conduct the review last year. This came after high-profile complaints about television programs Exposed: The Ghost Train Fire, Ms Represented, Inside the Canberra Bubble on Four Corners and Q+A’s Trauma and Truth Telling.
Cameron’s most recent role was as an authority member at the Australian Communications and Media Authority , and she was previously chief operating officer at Screen Australia for a decade.Sign up to receive the top stories from Guardian Australia every morning. Ita Buttrose, chair of the ABC, says the new ombudsman role will help strengthen the existing complaints handling processes.organisation and Fiona’s appointment will assist us in maintaining those standards,” Buttrose said.
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