Hailing a ride on apps like Uber and Bolt is now almost impossible at certain times of the day in parts of the U.K.
Uber is having the same problem. It told CNBC that demand has increased in the U.K. whilst the number of drivers, approximately 70,000, was the same as it was pre-pandemic.
"People should be able to hail a ride and be on their way within minutes, but more recently I've been experiencing long wait times and cancellations, to the point where I start looking at alternatives," he said. Elsewhere, London-based Dave Thomson, chief product officer at video conferencing platform Whereby, told CNBC that he and his wife both now check Uber, Bolt and FreeNow to increase their chances of finding a ride.
"There's a big shortage of drivers right now," ride-hailing expert Harry Campbell told CNBC, highlighting that the decline in ride-hailing early in the pandemic coincided with a huge rise in demand for food-delivery services."Many ride-hail drivers have switched over to delivery during the pandemic and have found that pay is comparable, and they don't have to deal with people," Campbell said.
"I do think what we'll see is pricing is going to ease up as we go into the back half of the year and volume will especially accelerate," he added.
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