Families concerned for their loved ones and the lack of answers, after apartments in a senior living center, have been without power for days and is 'tricky for an 80-year-old' to navigate.
Family members turned to ABC13, concerned for their loved ones and the lack of answers, after apartments in a senior living center have been without power for days and many are trapped in their apartments unable to leave because of flooded elevators., near the Tanglewood area, a video shows water coming from the ceilings, flooded stairwells, water leaking from the exterior of the building, and a huge mess for residents.
"She couldn't get down the elevators, which we found out were flooded," Jones said. "The only way up and down is the stairs, which is tricky for an 80-year-old." "People on the upper floors can't get down and the caregivers can't get to them either," she said. "My mother n law keeps texting me for help and there is nothing I can do."A spokesperson told us the power outage was caused by a malfunction to a CenterPoint transformer on the Dec. 23. They say HPD and the fire department said the building is safe and no residents are in danger.
There is a backup generator that provided power to the common areas, according to management. However, that did not seem to be the case for many of the individual apartments.
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