A training provider says it believed the sexual harassment case study it used in a course delivered to Bunbury prison staff was fictional. In fact, it included the name and details of a former employee and current federal court complainant.
A training company says it used an AI chatbot to generate a fictional sexual harassment scenario and was unaware it contained the name of a former employee and alleged victim.The psychosocial safety training company that used the full name of an alleged sexual harassment victim in a course at her former workplace says artificial intelligence is to blame.
Ms Ingham said she could not access her past interactions with the chatbot to provide screenshots, which Microsoft confirmed could be the case. Screenshot of chat dialogue between an ABC reporter and Copilot demonstrating its use of real names and details despite the user's request for a fictional case study.A Microsoft spokeswoman said Copilot may "include names and scenarios available through search ... if prompted to create a case study based on a specific situation".Ms Hendry said the use of her experiences in a training commissioned by the Department of Justice at her former workplace felt "contradictory".
"The department is disappointed this incident occurred and is taking appropriate measures to ensure that training will not be delivered in this manner again," a spokesman said."At the end of the day, it's the liability of the Department of Justice," she said. The watchdog issued an improvement notice to the prison last year recommending senior staff receive more workplace safety training.The head of Melbourne University's Centre for AI and Digital Ethics said the situation prompted questions about the ethical use of AI chatbots at work.
Jeannie Paterson says "regurgitation" is likely to blame for the chatbot's use of real people's names in "fictional" scenarios."Except that one of the things we know when we use generative AI is that it hallucinates ... it can't be relied on."
Bunbury Prison Department Of Justice Department Of Justice Wa Bronwyn Hendry Kerri Bishop Psychosocial Hazards Workplace Safety Worksafe Worksafe Wa Sexual Harassment Workplace Bullying Psychosocial Hazard Training Psychosocial Leadership Charlotte Ingham Chatbot AI Artificial Intelligence Copilot Microsoft Privacy AI At Work
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