Before an Amazon delivery driver ever drops a package on someone’s doorstep in metro Denver, they have likely gone through a three-day course developed here, one that could serve as a model o…
Before an Amazon delivery driver ever drops a package on someone’s doorstep in metro Denver, they have likely gone through a three-day course developed locally, one that could eventually serve as a model of delivery driver training across the country.
The second day involves driving vans around an indoor track, complete with porch facades, with a trainer sitting nearby. The third day involves going out on the streets with a trainer. Program manager Albert Dipasquale demonstrates carrying a package on a slippery surface at the slips, trips and falls simulator at the Amazon Last Mile Delivery Academy in Denver on Thursday, Aug. 24, 2023. The facility teaches drivers real world scenarios and focuses on safety.
But the biggest reduction has come in slip and fall accidents, which are down by 50% for drivers who complete the course, LaPoint said. Another taken-for-granted behavior involves getting in and out of the delivery vans, which can occur up to 100 times a day. An egress simulator shows the impact when a driver steps quickly out of a truck without grabbing a handrail.
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