I'm not ready for a chatty Amazon shopping experience.
-so you’d better get used to these funky, freaky bots soon if you haven’t already because they’re clearly here to stay.We do think it’s interesting to see this arrive so soon after Google showcased how its new AI-powered generative search experience can basically create a specific buying guide for users. It’s no wonder Amazon would want to jump on this before it gets left behind in the online shopping race.
It’s still unclear what the actual experience will look like or when we can expect it, but I have no doubt I’ll find it a little weird and off-putting. I don’t mean this in a specifically anti-AI sense, but more in relation to how invasive it’s going to feel when I’m shopping and have a bot giving me ultra-specific recommendations I frankly don’t need or want.
Having to talk about the mundane things you’re buying on Amazon with the bot could freak you out; it freaks me out right now just thinking about it. I already don’t like the fact that our online activity is constantly monitored to better sell us stuff; the idea of an AI studying me and making sure products I might want suspiciously shows up on my Amazon homepage is rather unsettling.online shopping superstar.
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