The Department of Transportation said American Airlines violated its tarmac delay rule and will be ordered to pay millions to some customers.
The Department of Transportation is ordering American Airlines to pay $4.1 million in fines for allegedly violating department rules involving lengthy tarmac delays.
The fine is the largest civil penalty the Transportation Department has levied for violating its tarmac delay rule. Half of the $4.1 million will go to passengers on affected flights. From 2018 through 2021, the Department of Transportation found American Airlines violated the tarmac delay rule 43 times. The department noted that most of the delays occurred at Dallas Fort Worth International Airport. A total of 5,821 passengers were affected by the delays. American Airlines said these delays were the result of"exceptional weather events" and represented a small percentage of the 7.7 million flights during this time.
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