Gabriella Gonzalez and her mother have filed a $1.1 million lawsuit against the dog's owner, Alaska Airlines and the Port of Portland.
A plane lands at Portland International Airport in Portland, Ore., in 2014. By Meagan Flynn Meagan Flynn Morning Mix reporter Email Bio Follow February 28 at 5:44 AM Mirna Gonzalez had just stepped away from Gate C7 at Portland International Airport when she heard the screaming.
In Gabriella’s case, she had to undergo tear-duct surgery, leaving her with permanent scars, her attorney, Chad Stavley, told The Washington Post. The pit bull severed her tear duct and disfigured her upper lip, leaving a chunk of it missing, according to a graphic photo of her injuries provided by Stavley. A long streak of red leading from the corner of her eye drips down her cheek.
“There’s a lot of abuse of this emotional support animal situation,” Stavley said, “and folks who have legitimate service animals — people who are blind and need guide dogs and the like — are kind of getting thrown into the same boat [as emotional support animals]. It shines a poor light on those folks.”
“We are making these changes now based on a number of recent incidents where the inappropriate behavior of emotional support animals has impacted and even injured our employees, other guests and service animals,” Ray Prentice, Alaska Airlines director of customer advocacy, said in an April 2018 statement. “Most animals cause no problems.
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