“We are deeply sorry for that behaviour and the culture that allowed it to go unchecked for many years.”
The following is a statement by PwC Australia chief executive Kevin Burrowes released in conjunction with the report of Ziggy Switkowski into governance issues at the firm exposed byFor more than 150 years, PwC Australia has prided itself on the contribution we make to the Australian business sector, our people and our communities.
What is clear is that under past leadership, the TPB matter was never adequately investigated by PwC Australia. We have now done what should have occurred from the beginning. The findings from these reviews and investigations reveal that in addition to identified wrongdoing, a series of mistakes, wrong decisions and poor judgments were made. Repeated failures of leadership contributed to an erosion of good governance and weakened our focus on our professional and ethical standards. This compounded to the point where the sharing of confidential information occurred and, ultimately, went unaccounted for, for too long.
There has already been significant change at the firm. People have been held to account, we are divesting our government business, and we have a new Management Leadership Team. Yet it is the small, often intangible, shifts which, for me, are most notable: a supportive email from a client, a constructive session with our People Council, or a friendly conversation in the lift with a new joiner who is excited about starting their career with the firm.
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