Man says Apple was 'incredibly unhelpful' when he tried to regain access to his account after his iPhone was stolen and replaced with a fake
Trent was out with friends one night in Manhattan in February 2021 when he realized that an audacious thief had swapped out his iPhone with a fake.
"I originally thought the pizza spot swapped my phone out, but according to the police, they were pretty familiar with the spot," Trent said, adding that the police told him the owners"wouldn't do something like that." He suspected that when his phone, which he had placed on the table, wasn't within eyesight, the thief grabbed and swapped it within seconds.
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