In just one week alone in July, APS crews worked around the clock to replace more than 400 damaged power poles following a string of unusually strong storms that hit communities like Eloy, Arizona City, Douglas, Buckeye and Casa Grande.
"Our demographic's different, you know, here in Metro Phoenix," Dearth said. "It’s very easy for us in most cases once we have a large outage to switch around and get the majority of the customers on very, very quickly.
"There’s always going to be typically a pocket in which it may take…more hours, maybe even 24 hours in some cases, but in the districts, like for example down in Eloy, we don’t have a method to reroute the power down there," he continued. "So in that case typically some of those customers can see an extended outage."
After every storm, APS officials say they implement after action reviews to help crews learn from every outage.
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