A 37-year-old man had his entire food delivery blocked after he failed to provide ID for the purchase.
William Wilford, from Middlesborough, was left standing on his doorstep stunned when a Sainsbury’s delivery driver asked him to provide ID – even though he ordered no alcohol or cigarettes.
Although the supermarket eventually provided him with a refund, at the time he was told it would take days to process.William, who lives on his own and receives benefits due to his ill health, says the cost of living crisis is one of the things making it hard to get by right now.The Sainsbury’s delivery driver told William to reschedule his delivery
‘I was like, there’s no age-restricted items in there, no alcohol, no cigarettes or anything. He said it was policy and that he needs proof of photo ID. ‘They said the best thing for them to do was to give a full refund, which I was fine with – I thought it meant I’d get the full refund straight away and I’d be able to go shop somewhere else.
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