A former police officer thought she would have the edge in dealing with scammers. She was shocked when she found out she had fallen prey to a sophisticated bank fraud scheme.
After 10 years of policing, Danielle Maddock did not think she would have much difficulty in picking out a scammer.
The man knew the last four digits of her debit card and enough of her personal information to make Ms Maddock believe it was a legitimate call.He said he would cancel the card and stop the purchases but first asked her for more personal information to confirm he was in fact speaking to Danielle Maddock — and informed her she would likely receive a six-digit code sent to her mobile."Now that I say that, I should have picked that up," she said.
He said one of the most common ways scammers were able to obtain personal information about potential victims was through data breaches. NSW Cyber Crime Squad Commander Detective Superintendent Matt Craft says a typical bank impersonation scam will typically look like this:Hi , I'm X from Q bank, we've picked up some activity from your card ending in 1234 that looks suspicious. Have you just made a purchase at XYZ?OK well, I'm going to need to cancel that card quickly to make sure those transactions don't go through. Firstly I just need to confirm a few details.
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