A 'technical issue' has allowed some customers with Papua New Guinea's largest bank to overdraw money from their accounts, while others have watched their bank balances drop.
In a statement posted to Facebook, Bank South Pacific said it was working to resolve the glitch, which arose during the implementation of a new banking system over the Easter weekend.
PNG resident Rosemary said she overdrew her account by making a 600 kina online purchase on Friday, not knowing the funds had been incorrectly allocated to her BSP account. Rosemary said she could not get a refund on the items she purchased, but still intended to pay back the overdrawn money."I'm not going be blamed for that alone, because it's their issue. They should have tested the [upgrading] system, somehow, before it is applied to everyone," Rosemary said.
"Just this morning … I went down to the shop to get breakfast for my children and now I can't do that because the system is still upgrading," she told ABC.
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