The airline says it will reinstate the Canberra to Denpasar services when market conditions are more conductive.
Batik Air has suspended Canberra to Bali flights but says it will resume the service "at the earliest opportunity''.
But just four months on, the airline has announced it will suspend its services temporarily, with no time frame on when they will resume. During this period, the operator said it would provide passengers with alternative travel arrangements or full refunds. Canberra Airport head of aviation Michael Thomson said the reduction of flights was due to the slower-than-expected demand."While new routes often require time to build momentum, we also understand that the airline has faced operational challenges," Mr Thomson said.Two Canberrans were forced to re-book with another airline from Sydney after they were informed by the airline through WhatsApp that their flight was suspended and shifted seven days earlier.
CQUniversity aviation expert Doug Drury said this might make it challenging for the airport to lure other international operators in the future."If we can't put enough passengers on these airplanes to make it a break even … then they're not going to stay with it," he said.
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