The random bill bump-ups are now commonplace in costly states like California.
recently filed suit in response to the practice
Service fees are becoming highly common at restaurants across the nation, such as Pho Ha Noi in Cupertino, CA.“I think [Automat] genuinely thought, ‘We’re on the good team. We’re helping make restaurants a better place.’ But from my experience, it was mostly just a facade,” Smith told Eater. Automat back-of-house worker Lemuel Ramos also disputed the equity of the service fee in an interview with the outlet.
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