Blackpool Zoo guest was 'abused by visitors' in row over disabled seat
A visitor to Blackpool Zoo has warned guests with 'invisible disabilities' to 'tattoo it on your head' after they were allegedley forced to justify their disability to 'abusive' zoo-goers in a row over a Sealion show seat.
However, a spokesperson for Blackpool Zoo has since responded to the TripAdvisor post and has shed some light on why they would have been asked to move. The customer's TripAdvisor post reads: "Only around ten disabled spaces, no staff to ask...had to queue for an hour to get in, then queued around the same time for food and drink!
"I then had to explain my heart condition to him and everyone around me and have never felt so uncomfortable in my life. No response from the zoo, no sorry, no acknowledgment whatsoever! It’s actually a beautiful zoo. "If you do visit us again and parking is a problem, please speak to a parking attendant or a member of staff at the main entrance, and they will do everything possible to assist. I’m sorry to hear you were met with a queue; this unfortunately can be expected during peak arrival times in school holidays, however if you or your son were struggling to queue, and had mentioned this to any member of staff, they could have assisted in getting you in the zoo quicker.
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