Boil Water Notice Caused by Human Error, Ongoing Problems

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Boil Water Notice Caused by Human Error, Ongoing Problems
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“Austinites deserve a safe, reliable, and resilient water system they can have confidence in, and I’m hopeful this process will achieve that.” – Paige Ellis

confirmed that while the prior boil water notices were necessitated by extreme weather impacts on the city's treatment plants, this one was due to human error and"ultimately preventable," in Meszaros' words.

Meszaros and Cronk did not learn about the turbidity spike until about 8am on Saturday, and nobody is sure why; Meszaros said that"Basin 6 could have been isolated" and disconnected from the system:"You just press a button." There is no evidence of gross negligence – sleeping on duty, leaving the plant, or fabricating data – but shifts are 7am-7pm and vice versa, and Meszaros suggested that information may not have been passed along at shift change.

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