A worker at a Queensland coffee franchise was unfairly sacked after her boss blasted her for not using smiley face emojis in a text message over rosters.
to her general manager about needing more workers on weekends in response to the business pulling her staff for its new restaurant venture.According to uncontested evidence from a co-worker, when the GM received the text she got so angry she smashed her phone on the counter and jumped up and down while screaming at the cafe manager to “fire her right now!”
Sens owner, ‘Jerry’ Chen, whose ex-wife was the GM, provided a short statement to the commission arguing the dismissal was not harsh as the business paid her two weeks’ leave but did not participate in the hearing or submit evidence. Despite the supervisor’s co-worker telling the GM the texts were normal messages, the GM allegedly replied that the supervisor was arguing with her and because there were no emojis she had been rude., the GM allegedly tried to convince the co-worker to take the supervisor’s job, saying “name your price”. The next day the supervisor was fired.
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