A patient told inspectors they were being charged double for vapes and when the machine was empty 'tensions would rise'
At Oak Unit, a male psychiatric intensive care unit where all patients were detained under The Mental Health Act, breaches of regulations were found after concerns over patient safety and quality of the service prompted the inspection.
One patient told the independent health and social care regulator that they were being charged twice what it cost to buy vaping machines in the community to buy them from the trust.“Another told us if the machine on the ward where they bought vapes was empty this caused 'tensions to rise'."The temperature on the ward was apparently “uncomfortably hot” and could not be easily adjusted by staff, however inspectors added “there were plans in place to mitigate this”.
The report said staff didn't monitor clinic rooms or fridges consistently so didn't know if medicines requiring refrigeration were kept at the correct temperature, those using the service said they were often bored, and all but one lacked necessary positive behaviour support plans.HPFT chief executive Karen Taylor said: “I am pleased that the CQC has rated both Warren Court and Oak ward as 'good' overall.
The trust said it was"particularly pleased" to see its positives, which included regular safety audits, risk management, staff understanding how to protect patients, and regular good interactions with patients, noted.
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