An internal dispute within the company running CellOPark, a smartphone parking app, has led to conflicting messages for users regarding a transition to a new platform called OPark. Initial emails announced the transition, but were quickly followed by a retraction, stating OPark was unrelated and user accounts would not be transferred. The Brisbane City Council, which uses CellOPark, expressed frustration over the situation.
Drivers have been caught up in an apparent internal dispute within the company that runs CellOPark, an app that allows people to pay for parking with their smartphones. On Wednesday evening, an email to app users said their accounts would be transitioned to a “new and improved platform, OPark, which includes many new features and benefits”. The initial email sent to CellOPark account holders advised them about a transition of their service.
In Queensland, the Brisbane City Council also has a contract with CellOPark.Brisbane users were told parking locations throughout the city would switch over to the new app the following Wednesday, December 25. “Your CellOPark account has been automatically migrated to OPark, so there’s no need to re-register,” the email said.Brisbane Times Within 24 hours, drivers were emailed again and told to ignore the previous message, which had been “sent by the local representative in breach of his obligations towards CelloPark”.CellOPark Australia is believed to be linked to an Israeli company named Cello that has a parking app. The second email said OPark was not part of CellOPark or connected in any way, and that user accounts would not be transmitted to the OPark app. “In addition, CellOPark will not be responsible in any way for OparkApp, and any defaults or additional payments or fines due to its usage,” it said.“Please ignore any future messages regarding transmission of your account from CellOPark Australia.” In an emailed statement, the person said the council was “deeply frustrated and disappointed our residents have been caught up in this matter”. “CellOPark has advised today the plan to transition to a new app has been halted, however, council will be reviewing our future options to ensure the best outcome for ratepayers.” Both UNSW and Monash have information on their website explaining that CellOPark is being “upgraded” to OPark, and explaining how users can download the new ap
Cellopark Opark Parking App Transition Confusion
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CellOPark Parking App Transition Causes ConfusionA planned transition of the CellOPark parking app to a new platform, OPark, has led to confusion and conflicting information for users. An initial email announced the transition, but a subsequent email retracted the announcement and stated that OPark was not affiliated with CellOPark. The Brisbane City Council, which contracts with CellOPark, expressed disappointment and frustration over the situation.
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