A sophisticated scam using new technology to con Australians out of millions of dollars is now targeting some ING bank customers. 7NEWS
Most of these scams work by appearing to genuinely be texts or calls from customers’ banks with an urgent message about a suspicious transaction or urgent threat.The bank impersonation scams have stolen more than $20 million from Australian customers, targeting more than 14,000 of them — some of whom lost their entire life savings.
The victim said in her post that a person called her from the number: “He rattled off a heap of my personal information and knew quite a bit”. “They explained that if there is a suspicious transaction, they will send a message asking the customer to call,” she wrote.The Australian Consumer and Consumer Commission deputy chair Catriona Lowe warns that knowing this alone is not enough to evade bank impersonation scams completely.“Instead, call your bank direct on a number you have sourced yourself.
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