Treasury paper identifies ways to crack down on unfair practices that nudge, manipulate or trick people into handing over money or data
last year that found more than eight in 10 Australians had experienced at least one negative consequence because of design features influencing their behaviour, with one in four sharing more personal information than they wanted to.
“We have protections to stop businesses from lying to customers, but we have lagged when it comes to stopping them from treating customers unfairly,” she said.
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