Patti Sampers returned the car in good condition. But Enterprise Rent-A-Car called her saying she would be charged for damages and would have to pay her $500 deductible to cover repairs.
LAKEWOOD, Colo. — Tina Sampers thinks the world of her mother-in-law, Patti Sampers. So when she learned that Patti was being charged for damages to a rental car by an Enterprise Rent-A-Car, she jumped in to help.
After complaining to the manager, Tina elevated the issue to the corporate office, but that didn’t work either. So that’s when she reached out to Contact Denver7. “I have no doubt that it was your contact to them that made this happen so quickly, and we can’t thank you enough for it,” Tina said. “I mean, it was just so amazing.”
“She’s amazing and has more integrity than most of us would ever dream about having,” Tina said. “And that’s the thing that makes me so angry is that they were questioning her integrity.”
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