Property owners welcome ruling that defines who a landlord is, but campaigners say it lets down tenants.
A legal bid to protect tenants from so called "ghost landlords" has failed, in a move that could have significant implications for people looking to claim their rent back if they live in bad conditions.
Those representing tenants and landlords say there has been an increase in a practice known as rent-to-rent which allows a company to rent a whole home from a landlord, and then let rooms individually for profit. He said the ruling makes clear that rent-to-rent companies acting as a landlord need to make sure that relevant legal requirements are met.
Rent-to-rent is not illegal, and those who promote it say it brings down rents by giving tenants the option of renting single rooms rather than whole homes.A tribunal ruled that Jess should get her rent back, but she is yet to receive any money
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