Victims say forces let them down - while data show officers take longer to respond to emergencies.
Victims of crime say they are being left in despair and forced to do their own detective work, while facing significant delays for police help.
That same month, he was beaten up outside his house, an attack that was filmed on CCTV. Mr Argent says he rang 999 after being assaulted but it took three days for Greater Manchester Police to visit and speak to him. Police inaction, he feels, emboldened the gang. "It's just drained the life out of me, I've got nothing left," he says. "My home, my cars, everything - it's gone. I've got nothing at all. If the police had done [something] from the start, none of this would have happened."CCTV footage captured Mr Argent being attacked
A stalking victim whose home officers failed to attend despite repeated visits by her stalker which included death threats Yet despite informing the police where it was, no officers were sent out. The next night she did the same, again to no avail."Every single night we would see my car, I was giving them all the information, and they would just do nothing," she says. On the fourth night, she came across it while it was on the move and decided to follow in her daughter's car.
Information requests from 22 of the 43 police forces in England and Wales suggest officers are now 28% slower to attend Grade 1 emergencies after receiving 999 calls than six years ago. This equates to taking three minutes longer on average to arrive at serious incidents.
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