Families onboard a cruise ship at the centre of the deadly White Island volcano eruption have received hundreds of dollars worth of refunds in the form of expenses credited to their account
"We ask our customers to contact us directly if they feel unable to continue with their journey so we can address their concerns," a spokeswoman said.
Insurers will count travelling to an active volcano a high-risk activity if "government scientists are even mildly concerned" about it, 1Cover chief operating officer Richard Warburton said. Brisbane mother and daughter Julie, 47, and Jessica Richards, 20, were killed in the White Island eruption in the Bay of Plenty in New Zealand.Travel law practice leader Sara Kaurin from Shine Lawyers said some insurers don't cover natural disasters.
Makeshift memorial is seen in front of cruise ship Ovation of the Seas, in Tauranga, New Zealand on Tuesday.Cruise passenger Lisa Lou wrote on Facebook that the risks had not been properly communicated to the tourists.New Zealand's earthquake authority GeoNet had lifted the White Island risk to level 2 in the weeks before Monday's explosion, meaning an eruption was more likely than normal.
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