Chicago CTA bus schedule disruptions are increasingly common, but these so-called 'ghost buses' are more common on the South Side, data shows.
Although the service disruptions are happening all over the city, data shows CTA buses not arriving on schedule, or not arriving at all, is most common on South Side routes.Yulonda Lake and Daizah Gillard head in different directions for work, but they run into the same roadblocks getting to their destinations relying on the CTA.Their issue is buses running behind schedule or not on schedule at all.The CTA blames the service disruptions on a staffing shortage and absenteeism.
The agency said that routes that come out of garages with higher rates of unplanned absenteeism are seeing the most service disruptions.The CTA garages on 77th and 103rd have the highest absenteeism rates in the city. The 77th street garage at 18% and the 103rd street at 17.6%.Although the service disruptions are happening all over the city, the impact can be greater on passengers who may not have the means to hail a cab or request an Uber or Lyft.
"Because the buses be late I have to spend $10 or $20 on an Uber just to go up the street," Gillard said.Active Transportation Alliance Campaign Organizer W. Robert Schultz III said CTA service issues affect more than riders' ability to get to work on time. "It also impacts people when they're headed to medical appointments, when they're planning shopping trips for groceries," Schultz said.
While the CTA works to recruit workers and improve service reliability, passengers say the agency should update their schedules, which the agency is promising to do next month.As the weather cools down, riders don't want to be left out in the cold.
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