Commuters are complaining the CTA schedule does not align with when buses and trains actually run.
CHICAGO --
"We commend the CTA for trying to fix the problem, but they have not come remotely close to actually fixing the issue," said Micah Fiedler, of the group Commuters Take Action. "Our goal is to hold CTA responsible" and force the agency to update its transit tracker app so that it will accurately show where buses and trains are on their route, Fiedler said. "People rely on public transit to get them to work, to doctor's appointments and other important things. It is upsetting to be waiting for a bus and to be ghosted twice."
Bus and rail operators are represented by different unions: Amalgamated Transit Union Local 241 for bus drivers, and ATU Local 308 for rail operators. Each must agree on changes to the permanent schedules.
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