Cubans suffering long lines for food, fuel and medicine now have a new problem: painfully slow internet.
Cubans like Noris have little choice. A state-run telecommunications firm, ETECSA, has a monopoly on the market in the communist-run country.
"In 2022 we registered ... more than one million new users seeking access to the internet," she said. That had contributed to a 63% increase in the volume of traffic, she said, noting that Cuba's sputtering economy had made it impossible to upgrade vital technology at the same rate. Cubans who once depended on family to recharge their internet accounts from abroad using foreign currency exchanged at the official rate now opt to exchange dollars on the black market, then purchase internet data in peso packages.
Global internet watchdogs have also said Cuba has restricted internet access during recent protests to suppress coverage of the demonstrations and limit their spread.
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