Customers face travel chaos at Heathrow as staff shortages take toll

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Customers face travel chaos at Heathrow as staff shortages take toll
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Terminal 2 at Heathrow is said to be at “near capacity”, with passengers reportedly unable to enter until at least three hours before their flight

One customer wrote on Twitter: “Queues are horrendous at terminal 2- how many more excuses? Unacceptable.”

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