Mortgage servicing giant Mr. Cooper has been dealing the with the impact of a cyberattack since Oct. 31 that caused it to temporarily take systems like online payments offline.
Mortgage servicing firm Mr. Cooper has been dealing with a cyberattack for more than a week that has disrupted customers’ access to the company’s site and payment platform. Mr. Cooper is one of the largest mortgage servicers in the U.S. with about 4.3 million customers and mortgage servicing rights worth about $937 billion at the end of the company’s third quarter of 2023. On Oct.
Cooper has restored some of its systems and noted that "at this time, we are able to provide limited loan information with our customers via their online accounts. Information is being updated continuously, and we encourage customers to check their online accounts often as more information becomes available." The company has also indicated that customers whose loans are serviced by Mr.
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