The Office of Community Prosecutor and the Department of Code Compliance of Dallas launched the service for multi-family, single-family and duplex tenants in...
Code compliance director Christopher Christian and multifamily interim code enforcement director Ariel Garcia did not respond to requests for comment.Some Dallas 311 reporting options leaves Spanish-speaking residents in the dark
Now, with the new service request system, 10 cases have been filed as of Sept. 1, according to the city data portal. Four are in District 13, located in the Vickery Meadow area.Typically, a tenant submits a code compliance complaint — such as for a leaky roof or AC problems that a landlord hasn’t fixed — by calling 311 or through the 311 app. A code inspector investigates and maybe issues a citation.
From there, the tenant provides other details, such as the service request number from the original code compliance violation and who they believe is retaliating. The Apartment Association of Greater Dallas, a trade association representing rental property owners and managers across 11 counties in North Texas, including Dallas County, was not notified by the city about the new request service.
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