Do you also experience lacking customer service these days?
By Annie Lane | creators.comYou overwhelmed me with interesting replies to “Too Impersonal,” the letter saying that there is a lack of customer service today. Here is a sampling:I’m younger and, on the flip side, most people of my generation hate talking on the phone and also find the internet easier and better for many reasons. First, it’s easier to visualize your seat on a plane or date on a calendar or whatever else when picking online.
I meet their dogs and their grandchildren, and sadly I attend their funerals. They get “snail mail,” handwritten cards in the mail. I feel like I have about 400 grandparents. -- Living the DreamI, too, remember having a personal physician who took such great care of me and spent time making sure to take care of my health. I was devastated when she retired and I was forced to use a hospital with a rotating staff of whoever is available and seven-minute bi-annual appointments.