As the Department of Transportation increases its call on airlines to promptly refund passengers, Delta is telling some customers it could be months before they see their money returned.
that refunds were backlogged, asking customers to allow more than a month for a response.
But Delta this week denied the existence of a backlog in refund requests. In a statement to ABC, the airline said, "As always, we will provide refunds to eligible requesting customers who elect not to travel as the result of a significant delay or cancellation and seek to do so in a timely fashion." Although the tweets were sent from the Delta Twitter account and remain posted, it’s unclear if there are delays in customers receiving refunds.
Last year, DOT levied more than $7.25 million in fines against six airlines, including U.S. carrier Frontier, for not providing prompt refunds. The department has said it would hold all airlines accountable "if there is evidence that they are failing to meet their refund or reimbursement obligations."
Australia Latest News, Australia Headlines
Similar News:You can also read news stories similar to this one that we have collected from other news sources.
Agencies investigate averted plane crash at New York's JFK airportOfficials are investigating a close call at a New York airport Friday night between a plane that was crossing a runway and another that was preparing for takeoff.
Read more »
JFK runway near-miss between American, Delta planes under investigationIt was a close call Friday when an American Airlines plane taxied onto a runway, where a Delta Air Lines jet was taking off
Read more »
The FAA is investigating a near-miss between two passenger planes at JFK airportA Delta Air Lines flight and an American Airlines flight averted a collision at the New York City airport Friday night.
Read more »
Utah Jazz arena will be named Delta Center once againThe Utah Jazz and Delta Air Lines announced a naming rights agreement and sponsorship deal Saturday to revert Vivint Arena back to the Delta Center.
Read more »