Data shows more people are calling for help during emergencies, and Denver 911 is trying to keep up
According to data from the Denver Department of Public Safety, calls for service from citizens went up by almost 7% in 2021. Year-over-year data for 2022 is not yet available.
"We are seeing hold times far more often today than we are used to," Denver 911 Director Andrew Dameron said."And that is entirely due to our staffing levels, and what we are working to fix." Longer hold times can't be addressed with recruitment alone, Dameron said retention is equally as important.
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