Disneyland employees laughed at struggling disabled guest before deadly fall, lawsuit alleges

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Disneyland employees laughed at struggling disabled guest before deadly fall, lawsuit alleges
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A wrongful death lawsuit against Disneyland alleges a 66-year-old Ventura County woman fell while getting out of a Jungle Cruise boat and died five months later due to complications from her injuri…

Aguilar visited the Anaheim theme park on Aug. 22, 2021 with her adult daughters Andrea Mallul and Zenobia Hernandez, according to the lawsuit.

The Jungle Cruise attraction — which takes riders on a cruise along the rivers of the world helmed by a comedic skipper — has an ADA-accessible boat that allows disabled Disneyland visitors to roll onto a platform on the riverboat from the dock without exiting their wheelchair. Aguilar’s daughters helped her out of the Jungle Cruise boat without the assistance of Disneyland cast members — Disney parlance for employees. Instead of assisting Aguilar out of the boat, Disneyland cast members laughed at her struggles, leaving her feeling ashamed, embarrassed and dehumanized, the lawsuit alleges.“Exiting the boat was more difficult as it required her to propel her body upward with her lower legs, which due to her disability was not possible,” according to the lawsuit.

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