A doctor says plans for a new Shrewsbury GP hub are an opportunity they cannot risk losing.
Dr Matthew Fallon has spoken of the reasons behind doctors' backing for a new GP hub
A site in Meole Brace had been proposed but local NHS bosses agreed to look at other options after the concerns were raised – a process that is ongoing. "Dealing with the negativity is an ongoing problem. We are concerned about losing more staff – our receptionists are tired of being shouted at. They can’t magically make time appear for me or my colleagues. We are genuinely trying to help, and just as frustrated as patients are. Prioritisation, telephone consultations, four-week non-urgent bookings are a necessity rather than a choice.
The GP also rejected suggestions that the individual practices would be swallowed up by the hub, losing their identity in the process.
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