More than a year and a half later, SoftBank and Wag have fallen short.
Chat with us in Facebook Messenger. Find out what's happening in the world as it unfolds.In January, the founders of the dog-walking startup announced they had landed a $300 million investment from SoftBank's Vision Fund. The world's largest tech investor, SoftBank had $93 billion at its disposal and a network of global connections second to none. Unlike almost any other venture capital firm, it was capable of single-handedly supercharging businesses and shaking up entire industries.
And, at least two of the individuals CNN spoke with mentioned inconsistency in salaries, with managers at times making less than those in inferior roles or in the same roles, for instance. "When they started expanding, that's when things got messy," a former customer service employee, citing growth that began really ramping up in 2017."We couldn't handle our volume, we weren't trained properly, there were no expectations when it came to incidents.
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