Not all of the employees are happy about it, and some have taken to social media to complain.
Now, the company is looking to reintroduce the program in an effort to make its platform better. In an email to, a DoorDash spokesperson said, “As the company grew, the founders wanted everyone to experience different parts of the product so we could get closer to all our audiences and understand how the product works.
By engaging as a Dasher, supporting a merchant, or shadowing a customer experience agent, employees learn first-hand how the technology products we build empower local economies, which in turn helps us build a better product.”that the company would allow employees unable to go out to make deliveries to shadow customer-service workers.
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