A dozen current and former staffers claimed rampant verbal abuse and mistreatment of guests on the set of 'Dr. Phil'
A spokesperson for the show said the story contained “verifiably and objectively false characterizations” and called the “unsubstantiated, anonymous claims relating to the show and its staff” in the story false.
In the story, one current and four former employees said that executive producer Carla Pennington screamed, swore and suggested she would fire people in the show’s control room. “It was traumatizing. It was the worst hour of your life,” one former employee said in the story. “There was full-blown yelling, calling people idiots and slamming doors, and it would not be acceptable in any other job in any other business. Then after, everybody’s upset and everybody’s crying.
Regarding the treatment of guests, five employees alleged in the story that senior producers made fun of guests on the show, specifically people of color, “mimicking the way Black and Latino guests spoke.” When it came to booking guests, the workers claimed the show discouraged booking people who appeared “like trailer trash,” but preferred an upper-middle-class look and discouraged booking people of color.
Several former employees discussed the effect that working on the show had on their mental health, with one alleging, “This show destroyed me mentally, emotionally and physically … They make you feel like not only are you not worth anything, every single day you’re told how shitty you are, how horrible your work is, yet you’re indispensable, so they don’t fire you.” None of the story’s sources ever saw Dr. Phil himself, Phil McGraw, mistreat employees or even witness the alleged abuse.
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