Submitting meter readings before 1 October can avoid energy company websites crashing as millions try to avoid paying for energy at the forthcoming higher rate.
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Households have been urged to submit electricity meter readings to power providers before the energy cap rise on Saturday. Submitting up-to-date readings before then will prevent companies from estimating electricity use and charging the higher rate for energy used before the price is increased, energy experts have said.from 1 October, but the government intervened with the energy price guarantee, which capped a typical household's bill at £2,500.
Energy UK urged consumers to act as soon as possible to avoid energy websites crashing should millions try to upload readings at once, as was the case before the energy cap was last increased on 1 April. The industry body said high call volumes and website traffic were expected, and recommended customers check beforehand for the best way to submit readings. Suppliers had offered numerous channels including text, email, apps and online account submissions to allow readings to be received.have risen, prompted in part by the war in Ukraine, so too have prices for households. Last summer the cap was £1,138 but on 1 April this year it went up to £1,971, a 54% increase.