Energy firms given Tuesday deadline for prepayment meter action

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Energy firms given Tuesday deadline for prepayment meter action
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Business Secretary Grant Shapps said energy firms need to refocus their efforts on customers who had prepayment meters forcibly installed

Energy companies have until Tuesday to decide what action they will take for customers who may have had prepayment meters wrongfully installed.

According to a leaked document, magistrates were told that it was "irrational" to refuse such warrants and that rules requiring them to question the applications were "disproportionate".

Further reviews would be carried out to "cross examine what we have had reported to us with direct reports from customers and wider stakeholders, and potentially those involved in delivery of services."

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