Business secretary says Ofgem has issued compliance reviews after suppliers used cash to ‘prop up finances’
On 1 April, the regulator Ofgem’s energy price cap rose by 54% – or almost £700 – to £1,971 a year, with prices expected to go up again later this year.that some companies were allowing customer service levels to deteriorate, with concerns raised that some “may have been increasing direct debit payments by more than is necessary, or directing customers to tariffs that may not be in their best interest”.
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