Kevin Holding died in a freak accident as he worked on a pop-up urinal in Soho last January.
The family of a man killed in a freak accident more than a year ago say they are still looking for answers.
The Met Police admitted it "has not provided the family with the support they would expect during the past year". His daughter paid tribute to "a big, friendly giant". She said: "I don't want him to be remembered as the man that was killed by the toilet. "It's been absolutely disgusting how we've been treated for such a public incident that was completely out of my dad's control," the personal assistant told the BBC.
The family also wants Mr Holding's phone to be returned but the Met said "it is vital" to keep the device until the investigation concludes.The death of Mr Holding, pictured here next to Karlie on her wedding day, has left a huge hole in his family's lives
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