Everything you need to know about the new pre-payment meters code of practice

Everything you need to know about the new rules on prepayment meters

It says the Code of Practice sets out clear procedures that suppliers must follow, strengthening protections for customers in vulnerable situations.

Make sure audio or body cameras worn by lead supplier representative present on all warrant installations or site welfare visits to check for vulnerabilities ahead of an involuntary installation or remote mode switch. All audio and footage will be available for audit

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