An Oklahoma family of nine was left stranded in remote Alaska after their Norwegian Cruise Lines ship left them behind — and then charged the desperate family $9,000 ($13,400 AUD) in customs fees.
A family of nine was left stranded in remote Alaska after their Norwegian Cruise Lines ship left them behind - and then charged the desperate family $13,400 in customs fees.An Oklahoma family of nine was left stranded in remote Alaska after their Norwegian Cruise Lines ship left them behind — and then charged the desperate family $9,000 in customs fees.
However, that bus never came, and after frantically calling the port authority to arrange transportation, they finally arrived back at the docks to see the Norwegian Encore sailing away — taking with it their passports, medication and clothes. With no choice but to find their way home, the Gaults had to arrange new lodging within hours, book flights home, and feed their many hungry mouths — with the costs piling up the longer it took them to get home.
“‘We’re still looking into it, we haven’t forgotten about you,'” Cailyn Gault said Norwegian kept telling them as they battled their way home. “In addition, these guests will be receiving a pro-rated refund for the two cruise days they missed,” a Norwegian Cruise Line representative said.
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