Casino operator MGM Resorts International says resorts are open despite a cybersecurity issue that led to the shutdown of its computer systems across the U.S.
“Bottom line, our customers are being served,” company spokesperson Brian Ahern told The Associated Press on Tuesday.
Guests have shared stories on social media about not being able to make credit card transactions, obtain money from cash machines and enter hotel rooms using key cards. Some images showed video slot machines that have gone dark.remained “unavailable” Tuesday. It listed telephone numbers to reach the reservation system and properties.
A post on the company’s BetMGM website in Nevada acknowledged that some customers were unable to log on. Users from other states were able to access the site. The company operates tens of thousands of hotel rooms in Las Vegas at its flagship MGM Grand and properties including Bellagio, Aria, New York-New York and Mandalay Bay. It also operates resorts in China and Macau.
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